Carmela Hardy on Telephone Triage to Ease Patient Anxiety

Video

Carmela Hardy, RN, Regional Cancer Care Associates, Central Jersey Division, talks about how a telephone triage system helps ease patient anxiety in an outpatient chemotherapy setting.

Carmela Hardy, RN, Regional Cancer Care Associates, Central Jersey Division, talks about how a telephone triage system helps ease patient anxiety in an outpatient chemotherapy setting.

Though patients are given instructions during chemotherapy, they often forget protocol. So when a patient experiences a symptom such as nausea and vomiting, it can be very concerning for them. Hardy emphasized that some of this stress is relieved thanks to the telephone triage system implemented at their outpatient facility, because patients know that they can call and get advice if something were to happen.

Newsletter

Stay up to date on recent advances in oncology nursing and patient care.

Recent Videos
Photo of a woman wearing a blazer and a colorful scarf in front of a blue background
Photo of a man wearing a suit with a blue tie in front of a dark blue background
Photo of a man wearing glasses and a suit in front of a blue background
Photo of a man wearing a suit with a blue tie in front of a dark blue background
Photo of Hope Rugo, MD
Image of a woman with blond hair in front of a dark blue background
Image of a man in a suit smiling in front of an Oncology Nursing News background
Photo of a woman wearing a blazer in front of an Oncology Nursing News backdrop
Photo of a white man with curly hair and in front of a blue Oncology Nursing News backdrop
Image of a woman with gray hair and glasses in front of a blue Oncology Nursing News background
Related Content