PENNY DAUGHERTY, RN, MS, OCN, ONN-CG
Articles
The Day Planner
May 05, 2018
Article
A nurse navigator uses a simple tool to help a forgetful patient overcome a barrier to care.
Forging an Emotional Connection With Our Patients
June 21, 2017
Article
Metrics and benchmarks are a vital part of the value proposition behind navigation, but these vignettes illustrate how even the smallest gesture can make a big difference for our patients.
Can You Navigate Our Horses Out of the Parking Lot?
March 20, 2017
Article
When we, as navigators, wake up each morning, we never know what we will be asked to accomplish in the care of our patients and their families.